Rental terms

Mammothic Rentals: Rental Terms and Conditions

These terms are the agreement between you (the renter) and Mammothic Rentals (we, us). They apply to every rental. By signing online or at pickup, you agree to them. If you rent for a company, you confirm you can bind that company, and you and the company are both responsible.

1. Booking requests and confirmation

A booking sent from our website is a request. Gear is held for you only after we confirm the booking by email. We may decline any request.

Prices, availability and totals shown at checkout are estimates until we confirm.

2. Who can rent

You must be 19 or older and show valid government photo ID that matches the name on the booking. We may ask for a second ID, a credit card in your name, a business reference or proof of insurance before releasing gear. We may refuse a rental for any lawful reason.

3. Rental period and rates

A rental day is 24 hours from the pickup time. Any part of a day is charged as a full day.

A 7-day week is charged at 4 day rates. Longer rentals are priced as shown at checkout or as quoted.

We are closed on Sundays. Pickup and return times must be within our opening hours.

4. Payment and taxes

Payment is due at pickup unless we agree otherwise in writing. GST (5%) and BC PST (7%) are added where they apply. Extra charges under these terms (late fees, damage, cleaning, missing items) are due when we invoice them.

5. Security deposit

We may take a security deposit for each item. We return it after the gear is checked in and inspected, less any amounts you owe under these terms.

6. Damage waiver (optional)

You can add our damage waiver for 10% of the rental charge. With the waiver, for accidental damage during the rental, you pay the lower of the repair cost or 10% of the item's replacement value for each incident.

The waiver does not cover: theft, loss or items not returned; missing accessories, cables, cases, batteries or cards; water, sand, salt or weather damage; damage from negligence, misuse, reckless use or use against the maker's instructions; damage during shipping or in an unattended vehicle; cosmetic wear we consider beyond normal use. For these, you pay in full under sections 13 and 14.

The waiver is not insurance.

7. Insurance (if you decline the waiver)

If you decline the waiver, you must give us a certificate of insurance before pickup. It must cover rented or leased equipment at full replacement value for the whole rental period, and name Mammothic Rentals as loss payee and additional insured. Your insurance does not limit what you owe us.

8. Pickup and inspection

Check the gear at pickup. Tell us before you leave if anything is missing, damaged or not working. Report any fault found later within 24 hours of pickup. If you do not, we will treat the gear as complete and working when it left our shop.

9. Care and use

Use the gear only for its intended purpose, by qualified people, following the maker's instructions. Keep it secure and protected from weather, water, sand, heat and theft. Do not leave it in an unattended vehicle.

Do not open, repair, modify, re-label, lend or sub-rent the gear.

Drones must be flown only by people holding the right Transport Canada certificate, following Canadian Aviation Regulations.

Gear may not leave British Columbia without our written permission.

10. Returns and late returns

Return the gear by the time on your booking, clean, packed as you received it, with every accessory.

Late returns are charged one full day rate for each day or part day late, without waiver discount. If gear is more than 7 days late and you have not contacted us, we may treat it as lost or stolen, charge you under section 13 and report it to police.

11. Cancellations and no-shows

You can cancel free of charge up to 48 hours before pickup. If you cancel within 48 hours of pickup, or do not pick up, we charge 50% of the first day's rental.

12. Cleaning and missing items

If gear comes back dirty, sandy, wet or smelling of smoke, we charge a cleaning fee based on the time needed. Missing accessories, cables, batteries, cards and cases are charged at replacement cost.

13. Loss and theft

You are responsible for the gear from pickup until we check it in. If gear is lost or stolen, tell us right away and give us a police report within 48 hours. You pay the replacement value of the item at the time of loss, plus rental charges until we receive payment, up to the replacement value.

14. Damage

You pay for damage that happens during the rental, other than normal wear. This is the repair cost, or the replacement value if repair is not practical, plus lost rental while the item is out of service, up to the replacement value. Section 6 limits this if you bought the waiver and the damage is covered.

15. Media and data

Recording media and your files are your responsibility. Back up your work before returning gear. We erase memory cards and drives when they come back and are not responsible for any lost data.

16. Equipment failure

We test our gear, but equipment can fail. If an item fails through no fault of yours, tell us right away. We will replace it if we can, or refund the rental for that item for the days it could not be used. That is the full extent of our responsibility.

17. Limitation of liability

We are not responsible for lost profits, lost footage, production costs, delays, crew costs or any indirect or consequential loss, however caused. Our total liability for any claim is limited to the rental charges you paid for the item involved.

18. Indemnity

You agree to cover us for any claims, losses or costs (including reasonable legal fees) from your use of the gear, including injury to people or damage to property.

19. Ownership

The gear stays our property at all times. You may not sell, pledge or claim any right in it. If you breach these terms, we may recover the gear, and you allow us to do so.

20. Governing law

These terms are governed by the laws of British Columbia and of Canada. Disputes go to the courts of British Columbia.

21. Changes

We may update these terms. The version you sign applies to your rental. A copy of what you signed is kept with your booking.

Questions: info@mammothicfilms.ca or 604-916-2037.